I often find myself feeling bad for Research in Motion, which seems silly given that the BlackBerry maker is still a titan. Still, RIM can’t seem to catch a break — especially with this newfangled tablet business.
When RIM first unveiled its long-awaited PlayBook September 27, the specs seemed solid and analysts’ notes were positive. But the day after the announcement, RIM shares fell 5% shortly after the open. Apparently investors were spooked by scant details on pricing and release date.
Then, finally, RIM released the dang thing in April…and the stock took another hit ahead of the launch after critical reviews from journalists. (A few days later, I myself called the tablet “rushed.”)
It’s unclear how many tablets RIM has sold in spite of the rocky start, but now 1,000 of the 16 GB devices are being recalled.
A RIM rep told me via email that the affected tablets “were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up. “
Oopsie. RIM says most of those devices are still in the distribution maze, but the “small number” of affected customers can contact RIM for help.
A grand isn’t that many devices in the, er, grand scheme of things, but it’s another bump in an already rocky road for the RIM PlayBook. -Julianne