What the carriers have to say about CarrierCompare

Here are the carriers’ responses to SwayMarkets’ CarrierCompare iPhone app data.

AT&T: “While we haven’t reviewed the data, there are always puts and takes in these types of surveys. AT&T is the only wireless provider offering a 4G experience based on deployment of HSPA+ technology and new LTE services in many markets, which gives our customers access to the nation’s largest 4G network covering more than 260 million people.”

Sprint: “Sprint values this kind of customer-centric third-party speed testing and we are not surprised to see that Sprint’s speeds are the most consistent in the industry. Sprint understands that peak speeds are fun, but consistently fast speeds mean a better overall experience. While we know speed matters to customers, we also know they value the overall experience they get from their carrier: a combination of speed, consistent network quality, customer experience and value for the price they pay, and Sprint continues to invest in all aspects of the wireless experience. 

"We recognize, too, that as more and more customers embrace all the capabilities of wireless devices, data speeds will increase in importance and Sprint is deploying a brand new network to meet that demand now and into the future. The deployment is well underway and expected to be largely complete by the end of next year. The result will be not only the addition of 4G LTE but also improved 3G service: even better coverage, call quality and data speeds. Cell sites with the new equipment are popping up across the country now and will continue to come on air over the next 24 months covering the entire CDMA footprint."

Verizon: “Our own internal studies and other, major third-party surveys agree that the Verizon Wireless 3G outperforms competitors’ networks (whether they are called 3G or 4G)  in terms of reliability, consistent speeds, coverage, responsiveness and overall customer experience. We have a long-standing commitment to providing our customers an outstanding network experience, and it shows not only in our 3G network, which was tested here, but in our 4G LTE network as well.  The Verizon Wireless 4G LTE network is the nation’s largest and most advanced 4G LTE network.”